For general information, please call our main office line at (865) 584-2822 or email us at


John-Mark Brown

Executive Director

John-Mark is a native of East Tennessee and a proud advocate for families with children experiencing homelessness. He is committed to the work of bringing people (congregations, volunteers, and local community leaders) together to best benefit families living on the margins in Knox County and the surrounding area. A graduate of Carson-Newman University and Wake Forest University School of Divinity, he loves watching the MLB, drinking strong coffee, and making pop culture references. He feels deeply called to the work of helping folks find home, again.


Virginia Larry

Director of Family Support Services

Since moving to East Tennessee over six years ago, Virginia Larry has served individuals, veterans, and families experiencing homelessness. Virginia is passionate about giving those experiencing homelessness the opportunity to stabilize their situation by providing them choices and connecting them to resources within the community so they are able to obtain and maintain their own home. Virginia has a Bachelor of Science in Human Services from Kennesaw State University. Along with her service to her community, she is an avid animal lover, having four rescues in her home.


John McDonald

Senior Case Manager

John is a native of Knoxville and graduated from Maryville College with a degree in Psychology. He has worked since then in the social services field, primarily in case management roles. Joining Family Promise of Knoxville over six years ago, he now manages the "Going Home, Staying Home" program for graduates of the Emergency Shelter Program. He believes strongly in the mission of Family Promise and is passionate about helping families experiencing homelessness.


Betty Suttles

Office Administrator

Betty has the smiling face you see as you enter the Day Center. She joined the staff a few years ago and answers the phone as well as other administrative duties.